I had been conducting business with Fred at Diamond Cutters International since 1990s. I had always highly respected the quality of service and the product from his company. I like Fred a lot. I thought I would be buying from him for many years. Unfortunately, I made a fairly large purchase from Diamond Cutters in the lat couple years where it was clear the salesperson/manager (Dee) was not honest with me and made decisions without my approval (i.e. she completely changed the design of my wife’s ring without notifying us). It seems Fred is removed from the operations these days and some of his best people have left. I will never do business with Dee and Diamond Cutters again. In November, I made the decision I would buy some diamond earrings for my wife as a Christmas present. I was very happy to find that Rick, who worked at Diamond Cutters year ago, had started Uptown Diamond a couple years prior. Let me tell you, Rick is doing business like Diamond Cutters used to. It was a great experience for me and I appreciate the fine work Rick and his team did. My wife is very happy with her new earrings and I will be returning there for years to come.
