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5151 San Felipe, Suite 150 Houston TX 77056
Our office is located in the Sage Plaza building at 5151 San Felipe Suite 150 Houston, TX 77056 (behind Ciao Bello restaurant in between S. Post Oak and Sage). From the front entrance we are immediately to your left in the lobby.
Rick & his team crafted a beautiful custom wedding band for me. I’m guessing that this was probably a “smaller” job for Uptown Diamond (less than 2K), but they made me feel like a million-dollar client the whole way! They really take pride in what they do there, no... Read More »
Rick & his team crafted a beautiful custom wedding band for me. I’m guessing that this was probably a “smaller” job for Uptown Diamond (less than 2K), but they made me feel like a million-dollar client the whole way! They really take pride in what they do there, no matter the size or price tag.
I contacted Rick through the website and sent him pictures and information of the ring I had in mind. He made time to speak with me on the phone and explain the process, and quickly sent me some “3D” images of a design. It was not what I wanted, so I continued to shop around.
I found that prices I was quoted were comparable to the competitors — and that Uptown Diamond offers a lot more. (Others did not offer 3D artwork until it was paid in full!) Rick contacted me again a few weeks later after I didn’t respond to the images he had sent over. I gave him a call and let him know what he sent was not what I wanted. He invited me to come to into the office so that he could understand better what I was looking for. When I arrived, he was friendly and personable. He showed me all of the equipment used throughout the process and introduced the employees. He made sure that he and the design artist understood what I wanted, and promised new artwork would arrive via email quickly.
The artwork arrived as promised — and it was perfect! He gave me different options as I requested (1/2, 3/4, or full band) with clear pricing. I went with the full band — duh. Other jewelers were not willing to go ALL the way around, but Uptown Diamond made it happen. Rick offered to cast a wax mold from a 3D printer (I think?) so that I could see it before it went to production. (other jewelers do not offer this!) After I gave the OK on the wax mold, the finished product was ready about a week later. I had left months of turn-around time before the big day — but they were incredibly fast!
The ring is more beautiful than I imagined. My fiance and I, along with our parents, are very impressed.
I am so glad Rick followed up after I decided to shop around. It was such a pleasure working with him and the staff at Uptown Diamond. I hope to be back very soon for a duplicate of this ring to sandwich my engagement ring!
Note: Parking for Sage Plaza can be tricky, and the garage was under construction during my visits (I think due to the floods). There are some short-term spots in front of the building if you can snag one (I couldn’t). Otherwise there is (free) 2-hour visitor parking on the ground or 2nd floor (right when you drive in) of the garage which you have to enter from Sage. When I parked on the 2nd floor, someone in a golf cart offered to give me a ride because the elevators weren’t working! I declined, but it was first class all the way. Super impressed!!