Every ring that leaves Uptown Diamond is truly a masterpiece. We promise a Lifetime Guarantee to ensure satisfaction and peace of mind. Sizing, replating and repairs are covered at no cost. We offer only the finest investment grade diamonds, which not only hold their value, but appreciate over time.
Our Lifetime Return Policy guarantees to purchase a client’s original, undamaged diamond (between .25 cts to 2.00 cts) at the original purchase price, excluding the setting costs, sales tax and other applicable fees.
Our Lifetime Exchange Policy credits the original purchase price or the Fair Market Value of the diamond or diamonds (whichever is greater), excluding setting costs, sales tax and other applicable fees, toward a new purchase.
Also included in the purchase of any Uptown Diamond jewelry piece is an annual inspection and cleaning. This annual check-up is just another way for us to verify the integrity of the stone, identify any damage or potential issues, and ensure your jewelry is as beautiful as it was the day you walked out of the store with it.
We believe in the quality of our work and want to be sure that our clients are just as confident. If you have any questions about these policies, please contact us at (855)897-5399 or email firstname.lastname@example.org.
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Our office is located in the Sage Plaza building at 5151 San Felipe Suite 150 Houston, TX 77056 (behind Ciao Bello restaurant in between S. Post Oak and Sage). From the front entrance we are immediately to your left in the lobby.
Uptown Diamond is the absolute best place to find the perfect item to make anybody’s day. When it comes to custom jewelry, they are completely unmatched. My favorite part of the experience was how comfortable Grayland made me feel. He made sure I understood what the jargon means and why I should keep an eye out for specific components. 10/10 – would do business with again.