This is the only place anyone should ever get their jewelry from. Grayland stands behind his work, with honesty, integrity, knowledge, and a work ethic that is second to none. He does not take shortcuts in his work and will only create the highest quality work, and yet is competitively priced.
My fiance proposed to me with his grandmother’s family heirloom engagement ring. One of the side stones, a very unusual cognac heart shaped diamond, fell out one day. Before finding Uptown diamond I spent 5 months contacting people not only in Texas, but all over the USA including the diamond districts in NYC, and all over the world trying to find matching cognac heart stones to repair the ring. Everyone told me to just use a clear diamond, or a sapphire as it would be impossible to ever replace the side stones. We saw many people just trying to make a quick buck, trying to take the easy way out. No one cared that we were very sentimental and wanted to replicate the original ring. Just as we were about to give up, I discovered Uptown Diamond and Grayland. Grayland was honest about the difficulties in finding the diamond but was not going to give up. We were eventually able to get the diamonds custom cut and Grayland recreated our ring to our specifications, while making the ring structurally-sound so that we would not lose diamonds in the future. Again, since we are sentimental and wanted to preserve as much of the old wedding band in the repaired one, he even used the original platinum. We just picked up our ring this week and it turned out even more beautiful than the original!
Given his honesty and unparalleled knowledge of diamonds and jewelry, we decided to get our wedding bands from him as well. He explained what eternity wedding band styles I can wear with my engagement ring and which ones would lead to cracked stones in the wedding band. Even though he would have made more money by making one of the ring styles that would easily chip, he was honest and told me he would not feel comfortable making me that ring as I would ruin the wedding band. Before finding Uptown Diamond, I saw how everyone else in the diamond and jewelry world was very sneaky, dishonest, and just trying to make some money with no transparency. I am a loyal customer of Graylands for life.
