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5151 San Felipe, Suite 150 Houston TX 77056
Our office is located in the Sage Plaza building at 5151 San Felipe Suite 150 Houston, TX 77056 (behind Ciao Bello restaurant in between S. Post Oak and Sage). From the front entrance we are immediately to your left in the lobby.
After visiting multiple jewelry stores and reading numerous articles, I was convinced that I would buy an engagement ring online for my soon to be fiancé. I was eating lunch with a friend who had just gotten married and he told me that he had gone to Uptown Diamond... Read More »
After visiting multiple jewelry stores and reading numerous articles, I was convinced that I would buy an engagement ring online for my soon to be fiancé. I was eating lunch with a friend who had just gotten married and he told me that he had gone to Uptown Diamond for his wife’s engagement ring. Since it was just down the street from where we were eating, I decided to give it a shot. I met with Rick and he took the time to educate me beyond what I already knew in a low pressure environment. Over the next month, I was in and out of his office, on and off the phone with him, flooding him with questions, even comparing a diamond I had bought online side by side with his diamond! In the end, I returned the online diamond and bought his, which looked nicer, was only slightly more expensive, and came with his lifetime warranty and buyback guarantee. He was then able to custom cast a platinum band and set the diamond in a very short time-frame. Another great thing about purchasing through UD is that they offer free lifetime maintenance, polishing and resizing. My fiancé’s finger turned out to be a bit smaller than I thought and the ring was falling off. We swung by Rick’s office one afternoon and he had the ring resized (using a laser solder) and repolished in no time at all. Overall, Rick was very patient and transparent throughout the entire process and displayed excellent customer service. The ring came out beautifully and my fiancé loves it!